Meet the
Team

Mark is a person-centred and results-driven CEO with over 30 years’ of experience leading and transforming businesses across the human services, technology, media, and marketing sectors. With a breadth of experience, spanning management consulting at Accenture, entrepreneurial ventures like Xtempus Mobile Software, and leadership roles at major corporations such as Virgin Media and SingTel Optus, Mark brings a wealth of diverse expertise. For the past decade, he has specialized in driving turnaround and growth within the disability and allied health sector, notably transforming a leading disability and mental health support provider into a nationally recognised brand and significantly improving the performance of a bespoke provider of positive behaviour support and behaviour therapy to children across Australia. Mark’s core passions include making a positive social impact, driving sustainable business growth, and building leading teams.

Tony is a qualified Chartered Accountant with 12+ years’ experience in finance leadership and strategic finance roles in Disability and Aged care. He started with one of the founding Zenitas entities in 2011.

Jennifer is a values-driven executive leader with more than 20 years' experience in disability, mental health, and community services. A registered psychologist with postgraduate qualifications in forensic mental health and business leadership, Jennifer brings a deep commitment to human rights-based, person-centred practice. Her background includes executive roles in national organisations where she led clinical governance, operational transformation, and quality improvement initiatives. At Claro, Jennifer leads service delivery and quality strategy, ensuring our clients receive high-impact, evidence-informed support tailored to their needs.

Ellen has dedicated her career to the community services sector, working alongside people with disability, families, and communities to create services that truly make a difference. She has worked across government and non-government sectors in leadership for the past 20 years, focusing on collaboration and partnerships to grow organisations and services for the community. For the past 13 years she has been working with NDIS funded support services across the eastern states. Ellen is passionate about ensuring that people have the right support to live independently, make their own choices, and feel included in every aspect of life. What drives Ellen most is seeing the positive impact that collaboration and partnership in the disability sector can have. She believes in listening, collaborating, and building strong connections so that services are not just about meeting needs, but about helping people thrive.

Luke has extensive experience in workforce management and has applied his trade across significant government contact centres and private companies specialising in running large healthcare, justice and immigration contracts. He has been accountable for providing leadership and direction to large multi-disciplinary teams responsible for delivering workforce management efficiencies. Luke is passionate about creating positive and resilient team culture where people are encouraged to grow autonomously and achieve their goals. When Luke isn’t spending time with his family he’ll be out on the water, fishing!.

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